General Features

The NeoPOS Virtual Database Replication technology allows your local Point of Sale terminals to operate at maximum speed, using their own local database, even when you have poor, unreliable or intermittent internet connection, while synchronising to a master database (usually located on a local or cloud server).

Unicode support will run with multiple languages also has Self-Learning Multilingual support for 100 languages.

Includes a pre-loaded stock database with 7600 common items and barcodes.

Can be connected to and integrated with your existing or new web store. We provide consultancy and software tools to assist you with this. This allows you to process orders from your Web store automatically (in the background) within NeoPOS producing picking lists, delivery dockets and managing the stock levels on both NeoPOS and your Web store.

Ability to place a transaction on "Hold' for later finalisation which also allows the operator to begin a transaction on one Point of Sale terminal and recall or finalise it on another POS terminal.

1080 configurable "Hot Keys" with graphic images, customizable sizes and text captions for rapid item recognition and registration of non-barcoded items. Also includes 999,999 PLU's for fast item recall.

Supports a secondary customer display screen displaying items registered or scanned including your own custom promotional image and display of up to 200 full screen "Rolling Display" advertisements or promotional screens/images.

Imaging function displays image of item on operator and customer screen as it is registered.

Scans Retail Variable Weight items (Weigh and Price labelled items).

Serial Number Tracking allowing you to barcode scan or enter a unique item serial number at checkout/purchase then have the ability to lookup/track the serial number and its associated details at a later time. Maintains a list of Serial Numbers for any stock item.

Easy to follow and concise help file.

Stock Control, Ordering and Suppliers

Stock inventory control including detailed stock level reporting, stock valuation, stock movement and stock-take functions.

3 level Hierarchical Stock Control of multi-item packs where you sell items both as individual units or in packs (e.g. Cigarette Cartons). This adjusts the stock levels for both the individual and pack items, whether you sell the individual item, or as a pack or when you break up a pack to sell as individual items. Multiple Store management allows you to track stock levels, receive stock or produce stock reports for individual point of sale terminals, stores or across the entire enterprise. Using a portable scanner you can scan stock (for stocktake) or scan incoming stock (stock receival).

Transfer stock for one store to another or from warehouse to other stores.

Quickly view available stock at any other store from local store.

Streamlined Purchase Order Management with Supplier database and the ability to purchase items from multiple suppliers. Stock receival from raised orders with automatic update of stock levels.

2 level category allocation for stock items so that items can be searched/separated either by Category, Auxiliary Category or a combination both.

Bulk product stock management where stock items are received and stored in bulk, but then sold or dispensed in various smaller quantities. (e.g. Glass or Pot of beer from a Keg) OR where a single item is composed of varying quantities of several different bulk stock items (e.g. Meals, Cocktails etc.). This allows tracking of Bulk Product usage and detection of loss, wastage, theft etc.

Integrates with industry standard, Motorola MC series portable data terminals for stock receival and stock take functionality. Allows you to scan items remotely (e.g. on the shelf or in warehouse) then download to the NeoPOS database to verify and/or update stock levels etc.

Stock Item location so you can record the location of the item in the store (or multiple stores). You can use any scheme that you like (for example A2-B1-L4 Aisle 1, Bay 2, Level 4)

Security and Staff

Staff Sales Commissions - Calculate, record and issue sales commissions with tailored specific percentages based on either individual (or All) categories and according to 3 discount levels given by the sales person.

"Permissions Based" user access control allows you to create unlimited user groups with individually selected permissions. Individual operators can be restricted to certain buttons and POS functions.

Hold function allows an operator to start a transaction and then put it on hold for later finalization OR to finish the transaction on another terminal.

Secure Clerk/Staff tracking system with barcode or PIN Log On/Log Off.

Sales reporting for individual clerks.

Security webcam interface allows connection of a USB webcam to take security snapshots for selected events.

Employee Timeclock and Payroll management allowing users to Clock On and Clock Off during their working day with reporting of hours worked, including hourly wage rates, for payroll calculation etc.

Reporting

Comprehensive reporting including sales, categories and individual item totals, tax reconciliation, stock levels and clerk totals.

Includes back office reporting and administration procedures.

Profit / Loss reports uses product cost (your buy price) and sell price to calculate total sales and individual item profit and loss figures. Graphical representation of Profit and Loss.

Import and Export via CSV or TSV formats allows you to send sales, stock and member/customer data to and from other sources (including Excel). Easily connects to accounting software including MYOB, Quicken, Attache etc

Hourly Breakdown report showing Half Hourly/Hourly Sales Totals and Transaction Count for any selected Date Range.

Pricing

20 Level "Price Break" function allowing discounting of items according to quantity purchased.

Standard Default and Custom discounts for individual selected items or whole transaction.

5 level "Price Shift" function. 5 individual price shift schemes allowing you to reduce or increase the price for all or a specific range of stock items with a single button press. Highly flexible with the ability to enable or disable the price shift for individual items or override the global % discount or premium with a specific price(s) for selected item(s). For example you can set up a "Happy Hour" price shift that will discount specific items (e.g. drinks) or a "Late Hours" price shift to add a premium to specific items. Includes Time based Price Shift feature which automatically activates and deactivates Price Shift at selected times.

Partial Tenders (when transaction is paid for by more than one type of payment)

Automatic calculation/addition of payment surcharges (e.g. when a percentage or flat price surcharge is levied for Credit Card payment etc)

Price Matrix feature allows sales and stock management of items with identical barcodes but stocked in various sizes, colors and/or characteristics.

Linked Items automatically registers and displays linked sub-items when a single master item is selected or scanned.

Multiple Item Discount (MID) option with user defined linked item discount groups with start and end date ranges.

Special Price feature for setting of discount prices of items for selected date ranges and time periods.

Supports Dollar, Yen, Pound, Euro, Rupee, Rand, Kenyan Shilling and Rial Omani currencies (others available on request)

Supports Linkly (PC-Eftpos) and Tyro EFT payment systems (connects directly to EFTPOS terminal)

Barcoding

Inbuilt Visual "Drag and Drop" barcode label design allows full customization of product and shelf barcodes, member/customer and operator barcode labels.

Supports up to 8 alternative barcodes for stock items that are supplied with more than one barcode.

Supports all barcode readers. RFID / EID - Radio Frequency Identification label ready.

Supports scanning of Weigh and Price Barcodes (produced by standalone Weigh and Price scales)

Accounting

Comprehensive Account management with ability to issue detailed statements and invoices.

Links to Customer Database

Hospitality, Restaurant and Food Service

Interfaces with Satin Motel management software.

Assignment of sales items to tables, jobs or orders (waiting, delivery and pickup) for later finalization.

Restaurant or Bistro "Kitchen Printing" allows automatic printing of food order items to a kitchen area (up to 4 different kitchen printers) and linked to Table or Order Numbers.

Restaurant or Bistro screen display allows display of food order items to kitchen area screens. Touchscreen selection to mark orders completed / ready for serving.

Unlimited Modifier Lists / Condiment Chains linked to specific items allowing preparation instructions and additional items to be selected by the operator and printed to the Kitchen Printer(s).

Operator selection of order type: Order (waiting), Table, Pickup or Delivery.

Graphical Table Layout design allows you to configure the screen to reflect you own table layout allowing easy location and assignment of sales to specific tables.

Delivery Order handling includes:

- Linking of delivery orders to phone numbers with entry and recording of delivery addresses

- Allocation of delivery orders to drivers with printed delivery schedule showing Order/Phone number, delivery address & cost of order

- Tracking of orders to be delivered and orders in-transit.

- Printing of driver delivery summary, showing what orders were delivered what money is owing to the system and what is owing to the driver for delivery fee.

Assignment of orders to customers or customer numbers (e.g. Phone Number) with delivery addresses printed on the receipt (for Take-Away Phone or Delivery Orders)

Delay Kitchen Order function allows the operator to delay and schedule sending of orders to the kitchen printers. This is useful if the kitchen facilities are unable to process the whole order immediately and require the whole order to be printed to the kitchen only when the facilities are ready.

Waiter order-pads compatible with Windows based tablets.

Integrates with Zwift online Ordering System that allows the system to automatically retrieve and process orders in the background, in real time.

Laybys

Lay-By Management and Tracking linked to a detailed customer database.

Customer and Member Database

Detailed customer database including detailed customer purchase history database.

Flexible loyalty/rewards points scheme.

Allows % discount or discount group for selected specific members.

Membership Card printing (with attached card printer and USB camera).

Hiring

Management and assignment of items for hire including hire deposit.

View and manage hired items showing overdue items etc

Bookings, Appointments and Reservations

Record and manage bookings in an easy to use booking grid. See at a glance what bookings, and at what times, you have for today and for forthcoming days.

Configurable setting of minimum booking blocks / times, no of multiple simultaneous bookings allowed and advance booking days.